As soon as you visit ourwebsite www.incontrolhub.com or contact us, we receive informationabout you. In this privacy statement we explain what we do with thatinformation. We always handle your information with care and store it securely.If you have any questions or want to know what information we have on you,please contact us. We may amend this privacy statement if necessary. We recommend that you regularlyreview this privacy statement so that you are aware of these changes. Thisprivacy statement was last modified on 07 april 2025.
Contents
1. When do you apply this privacy statement?
2. Who uses your data?
3. Whose data do we use?
4. How do we get your data?
5. What data of you do we use?
6. What do we use your data for?
7. How long do we store your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How safe is your data with us?
11. What are your rights?
12. Which rules apply to this privacy statement?
13. Which cookies do we use?
14. What do we do with data of minors?
15. Do you have a question about this privacy policy?
1. When do you apply this privacy statement?
This privacy statement applies to all personal data that weprocess and to all domains related to us. This concerns the personal data ofeveryone who has ever had contact with us or visited our website, such asvisitors, customers and business contacts. Personal data is all data that canbe traced back to you as an individual, such as your name, telephone number, IPaddress, customer number or surfing behavior. If you want to know more aboutpersonal data, please visit the website of the Dutch Data ProtectionAuthority.
2.Who uses your data?
InControlHub B.V. isresponsible for the website www.incontrolhub.com andtherefore the responsible organisation forthe use of your personal data as described in this privacy statement. The fulldetails are:
InControl Hub B.V.
Truus Oversteegenstraat 155
2033 MZ Haarlem
96411449
3. Whose data do we use?
We process the personal data of everyone who has had contact withus or visited our website. These include visitors, private customers, businesscustomers and contact persons of our partners.
4. How do we get your data?
We receive the data directly from you as soon as you:
· visit our website
· create an account
· fill in data on our website
· contact us by mail, telephone or other means
5. What data of you do we use?
We use the following data:
· name
· address or business address
· e-mail address
· telephone number
· payment details
6. What do we use your data for?
We only use your personal data for the purpose for which we areallowed to use it:
· we have received your permission to use your personal data
· we use your data because we want to give you the best service asa customer and we can do without it information
7. How long do we keep your data?
We keep your personal data for as long as we are required to doso by law and for as long as necessary for the purpose for which we use yourdata. For example, as long as you are a customer with us, we store your dataaccording to the statutory retention period of seven years. After that, we onlykeep your data for statistical purposes and to handle any complaints or legalmatters. If you want to know more about how long we store specific data aboutyou, please contact us.
8. Who do we share your data with?
We only process your personal data ourselves. We don'tshare your personal data with others.
9. Where do we store your data?
We process your data within the European Economic Area. This means that we also storeyour data within the EEA. Data submitted via our website is processed within the US via our hosting provider Webflow. Webflow is certified under the EU–U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, and the UK Extension to the EU-U.S. Data Privacy Framework. This is according the EU Regulation 2016/679.
If you have any questions about this, pleasefeel free to contact us.
10. How safe is your data with us?
We have done a lot to protect your data as well as possible, bothorganisationally and technically. We have secured our systems and various meansof communication to ensure that your data does not end up in the hands ofothers. Your data is therefore safe with us. We also ensure that your data isonly used by people who have received permission from us. If you have anyquestions about the specific method of securing, please contact us.
11. What are your rights?
Because we use your personal data, you have various rights. Wehave listed these rights for you below.
Right to information
We must explain to you in anunderstandable and clear manner what we do with your data and what control youhave over it. That is why we explain in detail in this privacy statement whatdata we collect from you and how we handle your data.
Right to access
You may always ask us to view the data wehold about you.
Right to correction
You may ask us to have your data correctedif it is incorrect or incomplete.
Right to object
You may object to the processing of yourdata if you do not agree with the way we handle your personal data. This rightapplies to the data we use for direct marketing. You can indicate to us thatyou no longer wish to receive e-mails from us. This also applies topersonalized recommendations on our website.
Right to data portability
If you are a customer of ours or if youhave given permission for the use of your data, you may ask us to send you thedigital data we have about you. This way you can transfer that data to anotherorganisation if you wish.
Right to restriction
You may ask to limit the use of your data.This means that in certain cases we may only store your data but not useit.
Right to be forgotten
You may ask us to delete all data we haveabout you. We will then delete all data that can be traced back to you. In somecases we cannot or may not yet delete your data. For example, we have to keepsome data for 7 years for the tax authorities.
Right to submit a complaint
You may submit a complaint about the wayin which we handle your data. If you have a complaint, we will be happy toresolve it for you. To do so, please contact us. You may also submityour complaint to the Dutch Data Protection Authority. Of course we hopethat it does not come to that, but if it's necessary you can also go to court.In that case, the court in theplace of business of InControl Hub B.V. is the onewhich will handle your complaint.
Howdo I submit a request or complaint?
You can submit your request or complaint to us by sending a mail to privacy@incontrolhub.com. We process every request or complaintwithin 30 days. If you submit multiple applications or complaints or if yousubmit a complex requerst or complaint, this may take more time. In that case,we will contact you within 60 days at the latest. We may ask you toidentify yourself. In that case, we will ask you to submit certaininformation to ensure that you are the correct person whose personal datais.
12. What rules apply to this privacy statement?
Our privacy statement must meet several conditions.These conditions can be found in particular in the Dutch General DataProtection Regulation. In addition, the general rules that apply under Dutchlaw apply to our privacy statement.
13. Which cookies do we use?
You can indicate yourself what data we may use from you. If youhave given us permission to personalize your profile based on your surfing andsearch behaviour, we can set up our website specifically for you so that itsuse becomes easier and more personal. We do this using cookies. A cookie is asmall text file that is placed on your hardware when you visit ourwebsite.
We use the following types of cookies on our website:
· functional cookies: like session and login cookies to collectsession and login information
· tracking cookies: like advertising cookies that are intended toshow relevant advertisements
More specifically, we use the following cookies on our website:
· Google Adwords (tracking cookie)
14. What do we do with data of minors?
We do not target minors with our website or as anorganisation. This means that if you are under the age of 18, you needpermission from a parent or guardian to use our website. If you are a minorwhen you visit our website or webshop, we assume that you have received thispermission before your visit.
15. Do you have a question about this privacy policy?
If you have a question about our privacy policy, please feelfree to contact us on privacy@incontrolhub.com. We are happy to help.
